Background: Time and performance pressure is a widespread demand in the workplace that impairs the well-being of many employees and can threaten their health. Resources for coping well with this demand are important. Social relationships in the workplace can be a key resource.
Research question: A qualitative study was conducted to investigate which aspects of social relationships in the workplace are described as helpful specifically when working under time and performance pressure.
Methods: Case studies were conducted in five different service and knowledge management companies. A total of 45 semi-structured interviews with employees formed the core of the case studies. The interviews were recorded, transcribed and analyzed with software-supported content analysis.
Results: Various helpful aspects of social relationships were identified that can be attributed to a good team climate and social support at the workplace. The employees described them as helpful for a health-preserving coping with existing time and performance pressure and as a buffer for possible impairments of their well-being due to the existing time and performance pressure. For all aspects, the focus is not on the actual preservation, but on their perception as a resource that can be called up at any time.
Conclusions: Good social relationships in the workplace should be recognized as a valuable resource when working under time and performance pressure and specifically promoted, especially since high time and performance pressure can be accompanied by a deterioration in social relationships. Loss spirals should be actively counteracted.
Please download the article "The role of social relationships in the workplace when working under time and performance pressure" (in German only).
Die Rolle sozialer Beziehungen am Arbeitsplatz bei Arbeit unter Zeit- und Leistungsdruck.
in: Prävention und Gesundheitsförderung 2022. pages 1-6, Project number: F 2511, PDF file, DOI: 10.1007/s11553-022-00935-3
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