Like their counterparts in the private sector, the 4.8 million public service employees have experienced profound restructuring and reorganization in their immediate work environment, including the introduction of new software or the provision of new or modified services. This has not left employees unaffected: Work intensity is high in public service as well, and compared to the private sector, public sector employees feel particularly burdened in many ways.

English translation. German original version available:
doi:10.21934/baua:fakten20200211