Mental Health in the Working World
Feedback on own conduct or on achieved work results offers important starting points for designing work. The subject of this research area is how it also influences the health of employees.
There are various sources from which feedback to employees can take place. A difference is made between feedback that arises from an employee's own activity and feedback that is socially mediated through other persons.
Feedback from employees' own work can take place among other things through checks of their own action steps. In this way, they obtain feedback on whether the working goal that is aimed for has already been achieved, or on how far they are still from achieving the goal.
Socially mediated feedback can come from line managers and co-workers, as well as from third parties such as clients, patients or customers. It is provided, for example, within a working day, or with a time delay or summatively. Examples of the latter are annual reviews, among others. In addition, socially mediated feedback is provided either directly to an individual or to a groups of employees.
A scoping review by the Federal Institute for Occupational Safety and Health summarises the state of scientific knowledge of feedback. It considers its interrelationships with (mental) health and well-being. It also describes its relations to motivation, job satisfaction and performance. The review also reveals research gaps and discusses options for designing this factor.
The scoping review on feedback is part of the project "Mental Health in the Working World - determining the current state of scientific evidence". The project assesses mental load factors by means of the state of scientific knowledge.
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