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ICSMS: Information System for Authorities, Business and Consumers

The internet-based information system helps supervising technical products across Europe

Product information, test results and references to product counterfeits are only a small part of the information exchanged via ICSMS. The system also helps find the competent authority, depending on the issue.

The abbreviation ICSMS means "internet-supported information and communication system for the pan-European market surveillance of technical products". It is an instrument enabling market surveillance authorities as well as manufacturers, traders and purchasers of technical products to exchange information, for the purpose of work and consumer protection and fair competition.

The web page consists of a closed and a public area. The former is reserved for market surveillance authorities, the General Directorate of Customs and the European Commission. Here they can find, for example, product information, test results and information on official measures.

The public part can be used by all manufacturers, traders and consumers. It provides official information on dangerous products. Consumers can use ICSMS to report unsafe or dangerous products directly - and anonymously - to the competent authorities.

Authority search at the ICSMS

You are having questions about the prerequisites that must be met to make your product available on the market? But you do not have the information as to which authority is responsible for your product or where it is based? Then the authority search of the ICSMS will help you.

The postal code helps you find all authorities responsible for the area of product safety in the selected region. If, in addition, you enter which European or national directive, regulation, etc., your product is or might be covered by, ICSMS not only specifies the competent authority, but also gives you the address, e-mail address, website and the respective area of competence.