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ICSMS: Information System for Authorities, Business and Consumers

The internet-based information system helps to supervise technical products across Europe

Product information, test results and references to product counterfeits are only a small part of the information exchanged via ICSMS. The system also helps find the competent authority, depending on the issue.

The abbreviation ICSMS means "internet-supported information and communication system for the pan-European market surveillance of technical products". It is an instrument with which market surveillance authorities as well as manufacturers, traders and purchasers of technical products can exchange information, for the purpose of work and consumer protection and fair competition.

The web page consists of a closed and a public area. The former is reserved for the market surveillance authorities, the General Directorate of Customs and the European Commission. Here they can find, for example, product information, test results and information on official measures.

The public part can be used by all manufacturers, traders and consumers. It provides official information on dangerous products. Consumers can use the ICSMS to report unsafe or dangerous products directly - also anonymously - to the competent authorities.

Authority search at the ICSMS

Do you have any questions about the prerequisites that must be met to make your product available on the market? But you do not have the information as to which authority is responsible for your product or where it is based? The authority search of the ICSMS will then help you.

The postal code helps find all the authorities responsible for the area of product safety in the selected region. If, in addition, you enter under which European or national directive, regulation, etc., your product comes or could come, the ICSMS not only specifies the competent authority, but also gives you the address, e-mail address, website and the respective area of competence.