The creation of value through knowledge in times of digital change
Research, analysis, consultations: tasks in which knowledge makes a decisive contribution to the creation of value are playing an increasingly important role in the world of work. What impact is digitalisation having on this field of activity?
Knowledge-related tasks are to be found in many sectors and occupations. Information constitutes the raw materials, the tools and the results. This field includes the following tasks: research, structuring, analysis, documenting, advising, informing and designing.
An academic education is not necessarily required for knowledge--based tasks. Knowledge-based tasks can be both straightforward and complex, and they can require both routine work and creativity. Digital work equipment such as PCs, laptops, tablets and smart phones are the common tools of the trade.
The research in this area consists of the following steps:
Development of forward-looking, task-specific guiding principles for knowledge-based tasks on the basis of the overriding criteria of human-centred work in the digital world of work
Deriving further requirements surrounding the need for action and design from the overview of the groups investigated, taking the work in the programme components "Monitoring the digital world of work" and "OSH systems in the digital world of work" into consideration
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